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Frequently Asked Questions

Getting Started

I’m new. Where should I start?

Welcome — we’re so glad you’re here. If you’re brand new to group fitness, you can jump into any class - - they're all beginner-friendly.  We do recommend starting with SCULPT Pilates or RESET classes. These classes help you build a strong foundation while learning our movement style.

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If you’re unsure, reach out — we’re happy to guide you.

Do I need experience to take class?

Not at all. Our classes are designed for all fitness levels. Instructors provide modifications and progressions so you can move at your own pace.

What should I bring to class?

  • Grip socks (required for ALL classes)

  • Water

  • Mat

  • A small towel (if preferred)

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We provide all equipment unless otherwise noted. We have water for purchase and limited mats to rent for $5.

What should I wear?

Comfortable athletic wear that allows you to move freely. For heated classes, lighter breathable fabrics are recommended.

Booking + Policies

How do I book a class?

All classes must be reserved online through our booking system. We recommend booking early, as class sizes are intentionally sized and fill up.

What is your cancellation policy?

You may cancel up to 4 hours before class without penalty. Late cancellations or no-shows may result in a lost class credit or $15 charge (Month Unlimited).

What if a class is full?

Join the waitlist! Spots often open up, and you’ll be automatically added if space becomes available.

How early should I arrive?

Please arrive 10 minutes early if it’s your first class. If the door is not open yet, we appreciate your patience as our instructors' complete final preparations for class. We’ll open the doors as soon as we’re ready to welcome you in. Studio doors lock at class start time to protect the experience for everyone.

Is there a minimum attendance requirement for class to take place?

Yes, our minimum attendance requirement helps us thoughtfully balance instructor scheduling, studio operations, and the overall class experience for our community.

  • A minimum of 3 registered clients is required for class to take place

  • If fewer than 3 clients are registered, class may be canceled at the studio’s discretion

  • If a class is canceled due to low attendance, clients will be notified and class credits will be returned to their account

Pricing + Memberships

What are your pricing options?

  • Single Class — $20

  • 5-Class Pack — $85

  • 10-Class Pack — $150

  • Month Unlimited — $200

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Special classes, workshops and events are sold separately.

Do class packs expire?

Yes.

  • 5-class packs expire in 30 days

  • 10-class packs expire in 60 days

  • Unlimited memberships are valid for 30 days from activation

Studio Experience

Are your classes only for women?

Not at all. At Nine One Two Studio, we create space for everyone—welcoming all genders, all bodies, and all levels into a supportive, intentional movement experience.

Are classes heated?

Some classes are heated, such as the HEATED series. We do also offer Semi-heated classes -- in these classes, we set up fans in one area of the room, so those who prefer a less heated experience, have the benefit of a circulating breeze.

Is childcare available?

We offer select family-focused classes (MINI + ME), but we do not provide on-site childcare at this time.

Can I book private sessions?

Yes! We do offer private and small group sessions. Contact us directly for current availability and pricing.

Community + Culture

What makes Nine One Two Studio different?

We combine intentional movement, small class sizes, personalized attention, and a supportive community atmosphere. You’re not just a number here — you’re part of something.

I’m nervous — will I feel comfortable in class, especially if I've never tried Pilates, Barre or Yoga?

Absolutely. Our classes are designed to be welcoming, supportive, and approachable for all experience levels — including complete beginners. At Nine One Two Studio, we focus on intentional movement, encouragement, and helping you feel comfortable from the moment you walk in. Modifications and guidance are always offered, and you’re welcome to take breaks...you have to start somewhere!

No class is ever the same!

We strategically layer movements and gradually build intensity — starting with strong foundations and adding thoughtful progressions. This approach keeps your body challenged, your mind engaged, and your results consistent.

Still Have Questions?

Email us at 912studiojesup@gmail.com. We’d love to help you feel more confident before your first class.

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